 Applies
Customer Service Standards the Way You Do
- Different service levels for different shipments
-- tailor service levels at the customer, region, shipment, plant -- any way
you want to assign them
- Service levels applied by how late or early you're
willing to be -- no rigid "time windows" that
are either too wide to achieve your service objectives or too narrow to
allow the optimization to run to completion
- Up to 9 different service levels
-- have one for "normal service" one for demanding
customers like Walmart and Costco, and others for customers that have
special needs, even a special one for urgent shipments
- Cost tradeoffs are considered -- just as your
planner or customer service representative makes tradeoffs every day between
transportation cost and meeting requested due dates, LoadOpttm
evaluates costs of transportation options versus the urgency of being on
time as you've defined it
- Helps plan production to meet customer
expectations -- Load in a week's worth of shipments, set a ship date
range for the entire week, and get a day-by-day shipping plan for the plant
or DC that maximizes customer service and minimizes transportation costs
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